Skip to main content

Steps

This section details the different stages (steps) of lead evaluation. The API response content varies depending on these steps and access modules.

Lead Steps​

StepDescription
NEEDS_CUInitial step where leads are created. For some partners, financial information from third parties has already been extracted. A lead may remain in this step for the following reasons:
- Has not entered their ClaveĂšnica
- Information extracted from ClaveĂšnica is insufficient to determine current formal employment status, requiring the lead to specify their employment condition
- In cases where insufficient information is available, some leads are classified for Previred confirmation (via Experian). If the lead enters this flow and hasn't completed it (or an error occurred), they will remain here
NEEDS_ICPIn cases where there is insufficient information to evaluate a lead, some leads are classified for Previred confirmation (via Experian). If the lead enters this flow and hasn't completed it (or an error occurred during the process), they will remain in this step
UPLOAD_DOCUMENTSThe lead is required to upload their latest pay stub for Machine Learning algorithm analysis. This occurs in three scenarios:
- Being evaluated for a Payroll Deduction (DPP) product
- AFC information (via ClaveĂšnica) shows salary above taxable limit and SII information doesn't show higher salary
- Previred information shows salary above taxable limit and SII information doesn't show higher salary
FILL_FORMContact data verification step
DATA_OKAll leads with complete risk parameters (RiskParams) from a reliable information source reach this step. If an API response returns a lead in this step, it indicates an error in the pre-approval/rejection verdict (PreApprove) generation process
LOAN_SIMULATIONAfter generating PreApproves, leads from partners with placement access module proceed to product simulation. Depending on the product, some leads may sign digitally automatically
READY_FOR_LOANReached in three ways:
1. If partner has evaluation:lite access module: Occurs after DATA_OK, ends flow WITHOUT pre-approval/rejection verdict
2. If partner lacks placement module: Occurs after DATA_OK, WITH pre-approval/rejection verdict
3. If risk parameters require agent confirmation: Occurs after LOAN_SIMULATION, WITH pre-approval/rejection verdict
COMPANY_APPROVESpecific to partners with Payroll Deduction (DPP) products. Occurs only when partners have the placement module, risk parameters are from a reliable source, and the DPP agreement company explicitly requires credit approval by their team
ARCHIVED_SUCCESSLeads successfully granted a product remain in this step
ARCHIVED_FAILLeads classified as unsuitable for partner's product or manually archived via backoffice
AGENT_CONTACTPreviously rejected leads (ARCHIVED_FAIL) that were manually unarchived
Data Response Types

The number and type of information returned by the API depends on the current step and access modules.

Step Progression

Steps may vary depending on the partner's access modules and specific requirements of the financial product being evaluated.